Frequently asked questions.

You can always reach out our customer support with any questions.

SMS General Questions


SMS stands for short message service and is a form of text messaging. SMS messages are limited to 160 characters, making them shorter and easier

SMS Carriers are the wireless service providers like T-Mobile, AT&T, Verizon, etc.

Short Message Service (SMS) & Text Messaging (Texting) are the same thing. It is a means of sending short messages to and from mobile phones.

Most providers allow 160 characters per SMS. However, some may allow more or less, so it's best to check with your provider to be sure. If you need to send more than 160 characters, you may be able to do so by sending multiple messages.

SMS stands for short message service, while MMS stands for multimedia messaging service. Both SMS and MMS are text-based messaging services that allow users to send and receive short messages. However, MMS messages can also include multimedia content, such as images, video, and audio.

Email General Question


Email marketing is a form of direct marketing that uses electronic mail as a means of communicating commercial or fund-raising messages to an audience. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. However, the term is usually used to refer to activities that include sending bulk emails for commercial purposes in order to build loyalty, trust, or brand awareness.

Email marketing can be an extremely effective way to reach your target market and promote your products or services. When used properly, email marketing can help you build relationships with your customers, increase sales, and drive traffic to your website.

When it comes to email marketing, there are a few important things to keep in mind in order to make sure your campaigns are successful. First, you need to have a good list of subscribers who have opted in to receiving emails from you. Second, your emails should be well-written and relevant to your target audience. Finally, be sure to test your campaigns before sending them out to ensure everything is working properly.

There is no one-size-fits-all answer to this question, as the frequency of your email campaigns will depend on a number of factors including your industry, the type of content you are sending, and your goals for the campaign. However, as a general rule of thumb, it is a good idea to send out emails on a regular basis (at least once a week) in order to stay top of mind with your subscribers.

There are a number of ways to measure the success of your email marketing campaigns. One way is to look at your open rate, which is the percentage of people who opened your email. Another metric you can track is your click-through rate (CTR), which is the percentage of people who clicked on a link in your email. You can also track how many people unsubscribed from your list after receiving your email.