This notice explains how Contact Consumers (Contactconsumers.com) manages and protects your personal data. We want to make sure that you understand what personal data we need from you in order to serve you better, how we use and protect your personal data, and why we need your personal data when you interact with us. We have implemented strict personal data protection practices that ensure your data is safe while in our care. Contact Consumers wants you to know that we care about your privacy at all times and we are constantly looking for better ways to protect you and serve you better.
What personal data protection and privacy regulations does Contact Consumers comply with?
Because we serve customers globally, we comply with different data protection and privacy regulations around the world, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) and others. We want to assure you that Contact Consumers commits to protecting all of our customers’ and visitors to our website’s personal data regardless of where they’re located. We respect your privacy rights at all times.
Information we collect
In order to use our website and our Services, you may be required to register and provide us with certain Personally Identifiable Information (“Personal Information”). We also collect Personal Information through your use of the Services generally and from third party websites and services. “Personal Information” means information that can be directly associated with a specific person or entity. Examples of the Personal Information that we collect from you may include name, address, telephone number, e-mail address, credit card number and expiration date, date of birth, business tax ID number and other personal, financial, or demographic information or information about activities directly linked to a person, such as that person’s location.
You may be allowed to register through your Facebook account and may choose to log in through the Facebook Connect Feature, Twitter or Google Plus. By doing so, you are asking those entities to send us certain information from your profile and authorize us to collect, store and use this information in accordance with this Privacy Policy. It is your voluntary decision whether to provide us with any such Personal Information, but if you refuse to provide such information we may not be able to register you or allow certain uses of the Site and/or Services. In addition, when you use the Website certain non-personally identifiable information may be automatically gathered about your IP address, Geo-location information, mobile device, browser type, browser language or operating system. We may use third party contractors to collect and aggregate this information.
How does Contact Consumers protect your personal data?
Contact Consumers takes the protection and security of your personal data very seriously. We use physical, organizational, technical, and administrative measures to safeguard your personal data, and regularly reassess and revise our policies and practices to improve security measures to protect personal data, and seek to partner with organizations that do the same.
No data transmission over the internet, whether wired or wireless, is 100% secure, so we cannot fully guarantee the security of information transmitted to Contact Consumers and cannot be responsible for the actions of any third party that may intercept any such information. Once we receive your data, we commit to making all reasonable efforts to protect it to ensure it resides securely in our systems.
If you believe that your personal data may have been compromised by Contact Consumers or by using Contact Consumers’s website, products, or services, please contact our support team immediately.
Rights over your personal data
Privacy and data protection regulations such as the GDPR and the CCPA grant you rights that you can exercise over the personal data that organizations like Contact Consumers collect and manage about you. At Contact Consumers, we believe in providing these rights to all of our customers regardless of where they are located in the world. Every Contact Consumers customer has the same rights over their personal data.
Unless there are clear exceptions because of legal or regulatory requirements, we will work to ensure that your requests are addressed within 30 days. These are the requests you may contact Contact Consumers about:
- You have the right to access the personal data that Contact Consumers maintains about you, including the categories of data and how Contact Consumers collects, processes, and shares your personal data.
- You have the right to request deletion of your personal data, update or correct your data, object to processing of your data, ask us to restrict processing of your data, and request portability of your data. On each particular case we will inform you of the consequences of your request and whether there are any exemptions to honoring your request based on legal, regulatory, or contractual requirements.
- If Contact Consumers has collected and processed your personal data based on your explicit consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Contact Consumers conducted prior to your withdrawal.
- You have the right to be notified about a data breach that may impact the integrity, availability, or confidentiality of your personal data. Refer to our data breach notification section for more details.
- You have the right to complain to a data protection authority about Contact Consumers’s collection and processing of your personal data. However, we would appreciate it if you give us the opportunity to deal with your complaint internally before contacting a data protection authority.
- You have the ability to access, update, or delete your personal data if you log into your account. Furthermore, you also have the ability to withdraw your consent to any marketing communications you have signed up for.
- If you want to directly manage your personal data through the Contact Consumers account and don’t know how to do this, refer to our articles about how to manage your account or how to close your account.
To exercise any of the rights you have over your personal data or if you’re not able to complete your request directly through your account, please send an email to privacy@contactconsumers.com. Once we receive your request, we’ll contact you to provide acknowledgement and request further information if required. We will never discriminate against you for exercising your personal data rights.
Automated decision-making
Contact Consumers has implemented automated decision-making rules to monitor payments and account activity to minimize the possibility of fraud. If we find suspicious activity that we believe is fraudulent, we will suspend the payment or the account and will notify you. You will be able to exercise your right to object, where we will explain to you the rationale that we followed for our decision.
Personal data breach notification
Contact Consumers, as part of our security and data protection measures, has implemented processes to deal with suspected personal data breaches, and will notify you and any applicable regulator of a breach where we are legally required to do so.
Should we learn of a security breach that affects your personal data, we will notify you to explain how this breach may affect you and to provide you with advice on how to protect yourself. We will contact you through the email address we have on file or by posting a notice on our website.
Contact Consumers personal data retention period
To comply with telecommunications and other regulations, we generally retain all the data that you generate as part of your relationship with Contact Consumers for seven (7) years after you close your account, unless otherwise required by legal, security, or other requirements in accordance with the applicable law.
Patriot Act
Section 326 of the USA PATRIOT ACT requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account or changes an existing account. This federal requirement applies to all new customers and current customers. This information is used to assist the United States government in the fight against the funding of terrorism and money-laundering activities. While this website is not a financial institution, lenders we work with are financial institutions. What this means to you: when you submit information to this website, we will ask for your name, physical address, mailing address, date of birth, and other information that will allow us to identify you. This information will be passed on to the lender that you are connected with on this website.
Cookies
What Are Cookies?
Cookies are text files that a web server places on your computer when you visit a web page. The cookies are used by the website to enable certain functionalities, like keeping you logged in or remembering your settings and displaying information relevant to you.
What kind of information do cookies contain?
- We use several types of cookies, each containing different information.
- Anonymous analytics cookies containing anonymous aggregate statistics and analysis.
- Registration cookies let us know when you are logged-in so that features requiring log-in are available to you.
- Third party non advertising-related cookies that allow us to integrate the Website with other services like Twitter or Facebook.
- Third-party Advertising cookies let us deliver and track advertisements that are relevant to your interests.
How do I turn off cookies?
You can stop your browser from accepting cookies by following the instructions detailed below. Note that disabling cookies will prevent you from using certain functionalities of the Website.
