Customer Service Use Cases for A2P 10DLC
The number of customers who choose to engage with brands via mobile devices continues to increase, and in response, brands are investing in technologies that make these interactions both safe and productive. One example of this is A2P 10DLC, a...
A2P to Deliver Better Experiences
Nowadays, many successful big retail stores try to deliver the quality of customer service you’d find in a store over the phone. Businesses that engage with customers via messaging, email, and other digital means must find ways to create the...